Effective Date: 07 October 2020
Last Updated: 07 August 2024
At Arknow Digital (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.arknow.in (“Website”) and use our services.
By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Voluntarily
When you:
- Place an order
- Register an account
- Contact us through forms or support
- Subscribe to newsletters
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (handled securely via third-party gateways)
- Any messages or feedback you provide
1.2 Information Collected Automatically
When you use our Website, we may automatically collect:
- IP address
- Device type and browser
- Pages visited and time spent
- Referring website or URL
- Location data (approximate)
We use cookies and tracking technologies to collect this data (see Section 6).
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and payments
- To deliver digital products (license keys and activation instructions)
- To send order confirmations and support responses
- To personalize your user experience
- To improve website performance and functionality
- To send marketing and promotional emails (only if you opt-in)
- To comply with applicable laws and legal processes
3. Sharing of Information
We do not sell or rent your personal data. We may share it in the following circumstances:
3.1 With Trusted Service Providers
Third parties who help us operate the website (e.g., payment gateways, hosting providers, email platforms) may have limited access to your information, strictly to perform their services.
3.2 For Legal Compliance
We may disclose personal data if required by law, court order, or governmental authority.
3.3 Business Transfers
In case of a merger, acquisition, or sale, your data may be transferred to the new entity, with the same level of protection.
4. Data Retention
We retain your personal data:
- For as long as your account is active
- As needed to provide services and fulfill orders
- As required to comply with legal obligations or resolve disputes
When no longer needed, your data is securely deleted or anonymized.
5. Your Rights
5.1 Access and Correction
You may request access to, or correction of, your personal information by contacting us.
5.2 Opt-Out of Marketing
You may unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link in the email or by contacting us.
5.3 Withdrawal of Consent
Where processing is based on your consent, you may withdraw it at any time. This will not affect the legality of prior processing.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand user behavior
- Improve website performance
- Deliver relevant ads (if any)
You can manage or block cookies via your browser settings. Note: Disabling cookies may affect certain website functionalities.
7. Data Security
We use industry-standard security measures to protect your data, including:
- SSL encryption
- Firewalls
- Access controls
- Secure data storage
While we implement strong protections, no method of transmission over the internet is fully secure, and we disclaim liability for events outside our reasonable control.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that personal data from a child has been collected, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. You are advised to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Arknow Digital
Email: [arknowdigital@gmail.com]
Website: https://arknow.in