Effective Date: 07 October 2020
Last Updated: 02 August 2024
At Arknow Digital, we specialize in the delivery of digital software products. This policy explains how we deliver our digital license keys and related materials.
1. Delivery Method
- All products sold on our platform are digital goods only.
- We do not ship any physical items.
- After successful order confirmation and payment, your product will be delivered via email.
- The email will include:
- The software license key
- Download link (if applicable)
- Basic activation or installation instructions
2. Delivery Time
- Most orders are fulfilled within 1 to 2 hours during business hours.
- Please allow up to 12 business hours for delivery in rare cases.
- Order confirmation and product delivery emails will be sent to the email address provided during checkout.
3. Important Delivery Notes
- Please ensure your email address is entered correctly during checkout.
- If you don’t receive the email:
- Check your spam or junk folder
- If still not found, please contact our support team immediately
- Upon request, we can resend the license key and instructions to the same verified email address.
4. Regional Availability
- We currently deliver digital products to customers within India only.
- International orders are not supported at this time due to legal and regional restrictions.
5. Restrictions and Limitations
- In some cases, certain products may not be deliverable to users in specific regions due to software licensing rules or local laws.
- If a product is not deliverable to your location, we will inform you during the order process and provide a full refund if applicable.
6. Support and Assistance
If you experience any issues with receiving your digital product, please contact us:
Email: [arknowdigital@gmail.com]
Website: https://arknow.in
We’re here to assist with any delivery concerns or redelivery requests.
7. Changes to This Policy
We may update this Digital Delivery Policy at any time without prior notice. All changes will take effect immediately upon posting to this page.
We recommend reviewing this policy periodically to stay informed about how we manage digital product deliveries.