Effective Date: 22.07.2019
This Privacy Policy governs the manner in which Arknow Digital (“we,” “us,” or “our”) collects, uses, maintains, and discloses personal information collected from users (referred to as “you” or “your”) of the www.arknow.in website (“Website”) and any related services provided by us. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the terms of this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information from you:
1.1 Information You Provide: When you visit our Website, register an account, place an order, or interact with our services, we may collect personal information such as your name, email address, mailing address, phone number, payment details, and any other information you voluntarily provide to us.
1.2 Information Automatically Collected: We may automatically collect certain information about your interaction with our Website, such as your IP address, browser type, device information, referring URL, and usage data. This information is collected using various technologies, including cookies and similar tracking technologies.
Use of Personal Information
We may use the personal information we collect from you for the following purposes:
2.1 To Provide and Improve Our Services: We use your personal information to fulfill your orders, process payments, deliver products or services, communicate with you, and provide customer support. We may also use your information to improve our Website, customize your user experience, and enhance the functionality and security of our services.
2.2 Marketing and Promotional Purposes: With your consent, we may send you promotional materials, newsletters, special offers, and other marketing communications. You have the right to opt-out of receiving such communications at any time.
2.3 Legal Obligations: We may use and disclose your personal information as required by applicable laws, regulations, or legal proceedings.
Sharing of Personal Information
We may share your personal information with third parties in the following circumstances:
3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services. These service providers may have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to protect your information.
3.2 Compliance with Laws: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the confidentiality and security of your personal information during such transfers.
Data Retention and Security
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
5.1 Access and Correction: You have the right to access and update your personal information. If you have an account with us, you can access and modify your information by logging into your account. If you need assistance or wish to exercise any other rights, please contact us using the contact information provided at the end of this Privacy Policy.
5.2 Opt-Out: You may choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.
5.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect